FAQ

How do I change the band of my Apple Watch?

 

 

 

 

 

 

Changing the band of you Apple Watch is really simple. In order to remove the band you need to hold the 'Band release button' and in the same time remove the band. 

Inserting a band in your Apple Watch is as easy as removing it. You just need to make sure that you don't install the band 'upside down'. Make sure that the side with the metal middle piece is facing the under-side of your watch. Once you insert the adapter properly in the groove you should hear a soft click as the watch locks to the band. If you have installed the band incorrectly you will not hear the soft click. We advise you to check that the band is attached correctly to the watch before wearing it. 

 

Are you offering the original Apple Watch bands?                         

We sell high-quality watch bands that are made for your Apple Watch. It's important to mention that we do not sell any products made by or authorised by Apple Inc.

 

To which Apple Watch do these bands fit?

Our watch bands are compatible with all Apple Watch models including Series 1-8 & Ultra.

  • The 42mm bands work with 42mm Series 1,2 & 3 as well as the 44mm Series 4, 5, 6,7,8.
  • The 38mm bands work with 38mm Series 1,2 & 3 as well as the 40mm Series 4, 5, 6,7,8.

 

For more information about Apple Watch compatibility check our Compatibility Guide 

 

How do I find out if the bands are going to fit my wrist?

For each band that we sell you will be able to find a size information in the product description.

The Link-type bands may need some links removed or added in order to fit your hand, which is done by a special tool.The tool comes for FREE with you Link band. Instructions on how to use the tool you will be able to find in the product description.

 

What payment methods do you accept?

We accept:

  • PayPal

  • Credit Cards (VISA, Mastercard, Discover, AMEX)

 

When will my order arrive?

Once you order your products you will receive a confirmation email that your payment was successful. Once the email is sent we will start processing your order. Please note that processing time takes 1-4 business days. 

  • If you place your order after 11:45 am EEST on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

Once your order is processed you will receive a shipping confirmation email with a tracking number. Simply copy the tracking number and click on Track Order. Then use either your email and order number, or your given tracking number. 

 

Shipping Time 

Shipping time for all orders is different depending on shipping method: 

  • Free International Shipping (2 - 4 weeks) - Typically 90% of the time, we manage to deliver your orders in 2 weeks, however, due to customs processing speed and COVID-19, sometimes there may be delays.
  • Priority Shipping & Handling (4 - 10 days) - This shipping method costs $1.99 Extra and shipping time takes 4 - 10 days.

Important:

  • The given delivery time is an estimate calculated from the date an order is out for shipment, keeping in mind the transit time.
  • Deliveries might take longer than expected because of COVID-19, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
  • Please note that import duties and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

If you have any concerns or issues with your order, don't hesitate to contact us on our Contact Us page or via email on info@mycolorfulbands.com.

For more shipping information please refer to our Shipping Policy

 

Why is USPS showing "Awaiting package"?

Since we ship from outside the US all of our orders must go through customs, which is the reason why USPS shows "Awaiting package". Once your package gets released from US customs, USPS will handle and deliver your package as soon as possible.

 

Is my online order secure?

After you chose your products and you proceed to Checkout you have different payment options to choose from. If you choose to pay with Credit Card you enter your information in a SSL secure web page. Your information is then encrypted via SSL and sent directly to your card provider's network, where your transaction gets authorized and approved. Its important to mention that we do not store any of your credit card information on our servers.

 

What should I do if I have missing items in my order?

If ,for some reason, you don't receive your ordered items or you have any other problems with your order please make sure to contact us on info@mycolorfulbands.com or via the Contact Us page.